Thread:Godzillafan93/@comment-6052796-20141030013837/@comment-397235-20141030024935

Hence the parallel I drew. She doesn't mean it...she just doesn't know any better. Gomenasai is the most sincere apology you can make in Japanese (which is why, when Mei says it at the Inn in Another it's obvious she's serious). It literally means "I'm so sorry for all the trouble I've caused." In a culture where humility is so important, it's just about the closest you can come to groveling.